So obviously Captain Phasma knows Finn’s serial number, but according to the Visual Guide, she makes sure to memorize the serial numbers of ALL the stormtroopers under her command. Every other imperial soldier/officer just seems to say “you there” or barely acknowledge their presence, but here’s their BOSS referring to them by the closest thing they’ve got to a name. She GIVES them an identity, and refers to them as an individual.
Also, apparently the reason she doesn’t hang out in the control room with Hux and Ren is because she voluntarily takes patrols of the base. She doesn’t think she’s above normal duties – she feels what her men do is important and helps out, too.
And think back to when Solo and Finn have her captured. She shows utmost faith in her men – those same stormtroopers everybody laughs about how useless they are – she BELIEVES in them. “You can’t possibly be so stupid as to think this will be easy. My troops will storm this block and kill you all.” She’s pissed. But she has such faith in her men that she TURNS OFF the shield JUST so they’ll know where to come. She doesn’t hesitate! She KNOWS they can do this!
Listen I’m not saying she’s the kind of boss that has memorized every trooper’s birthday, but MAYBE cupcakes just MYSTERIOUSLY SHOW UP in the break room on those days.
I like what these thoughts add to the discourse of Captain Phasma.
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